Delete Account Policy
Last updated: 7 August 2026
Account deletion isn't yet a self-serve toggle in the app — here's how to request it and what happens next.
1. How to Request Deletion
To delete your ConMess account, send a request from your registered email or mobile number to rushikeshbatule9307@gmail.com (or use Help & Support inside the app), asking us to delete your account.
We may ask a couple of questions to verify it's really you before proceeding, since this action is irreversible.
2. What Gets Deleted
Once verified, we delete your profile information, login credentials, and access to the app. For mess owners, this includes removing your mess's configuration and your ability to manage students through the app.
3. What We Retain, and Why
Transaction and payment records tied to a mess may be retained for a limited period after deletion, where needed for the mess's own accounting continuity or as required by law — even though the deleted account can no longer access them.
Statements you already downloaded before deletion are files on your own device and are not affected by this process.
4. Timeline
We process verified deletion requests within 7 business days. Any data we retain per Section 3 is kept only as long as necessary and is not used for any active purpose after your account is deleted.
5. Contact
Questions about this process can be sent to rushikeshbatule9307@gmail.com or +91 93562 03230.